Corporate culture plays an important role. The interests of clients italycarsrental.com are put first for every employee of the company; the area of responsibility does not play an important role. For example, help desks gain additional incentive when they realize that quickly resolving employee issues has an impact on customer service. If, for example, a software glitch is not fixed, the manager will not calculate the loan program for the client. As a result, he will share negative experiences with other people, so the company’s reputation will suffer.